GT Clocks names Stephen Sardi as VP of customer success

By AI, Created 4:58 PM UTC, May 18, 2026, /AGP/ – GT Clocks has appointed Stephen Sardi to a newly created vice president role focused on post-sale support and implementation as the company expands in North America and deepens enterprise integrations, including Workday. The move is aimed at strengthening service quality as GT Clocks scales its direct-to-enterprise business and international operations.

Why it matters: - GT Clocks is adding dedicated leadership for customer success at a time when the company is expanding its direct-to-enterprise business in North America. - The new role is designed to protect service quality as installation volume, partner count and support needs grow. - The appointment also supports GT Clocks’ Workday integration program and broader enterprise rollout.

What happened: - GT Clocks appointed Stephen Sardi as vice president, customer success, in a newly created role. - The announcement was made May 12, 2026, from Cooper City, Florida. - The company also said the hire comes as GT Clocks continues to scale its North American and European operations.

The details: - Sardi has more than two decades of experience with organizations that deliver large-scale technology solutions to distributed customer bases. - His background centers on building operational and relationship systems that help companies maintain service quality while growing. - In the new role, Sardi will lead the continued growth of GT Clocks’ customer service function. - Sardi will also build a dedicated implementation team for onboarding and deployment of new enterprise customers and partners. - GT Clocks said the implementation team will focus especially on the direct-to-enterprise channel and the Workday integration program. - Colin Leatherbarrow, president of GT Clocks, said the company is pleased to have Sardi join the team as GT Clocks grows. - Sardi said the company’s long history and partner base make service reliability especially important during expansion.

Between the lines: - The creation of a customer success vice president role suggests GT Clocks is treating post-sale execution as a growth function, not just a support task. - Building an implementation team before growth peaks can reduce friction for enterprise customers and new partners. - The focus on Workday points to GT Clocks’ push to become more embedded in enterprise HR and workforce systems.

What’s next: - Sardi will be responsible for strengthening customer support as GT Clocks adds more enterprise customers and partners. - The company will use the new implementation function to manage onboarding and deployments more consistently. - GT Clocks’ growth in North America and Europe will likely keep customer success and integrations in focus as the business scales.

The bottom line: - GT Clocks is betting that better post-sale infrastructure will help turn commercial growth into longer-term customer relationships.